Property & Facility Management Disciplines
PRIMA Cambodia delivers end-to-end management solutions tailored to the complete lifecycle of your real estate assets. We combine operational precision, local insight, and proactive strategies to maximize returns, control costs, and elevate property value.
PROACTIVE PROPERTY OVERSIGHT & TRANSPARENT REPORTING
Routine property inspections, documented findings, and clear communication with property owners to support timely maintenance and responsible property care.
Tenant Communications & Retention
Managing tenant onboarding, daily inquiries, lease administration, and dispute resolution to retain occupancy and high tenant satisfaction.
Financial Management & Cost Control
Full scope of operations finance oversight, including rent collection coordination, service charge budgeting, expenditure management, and transparent financial reporting.
Occupant Experience
Delivering high-touch concierge care across all touchpoints to cultivate a positive, high-value community environment for occupiers and residents.
Integrated Facilities Management
Our team manages the physical building environment to keep your assets safe, compliant, and operating at peak efficiency under ISO 9001 standards.
Operations & Facility Maintenance
Professional routine management of workplaces with teams, vendors, and contractors under strict performance SLA metrics for seamless functional offices.
Health, Safety & Fire Life Safety
Enforcing strict health, safety, and security standards, including regular compliance checks, emergency response planning, and safety protocol management.
Vendor & Service Provider Management
Overseeing third-party contractors for specialized services such as cleaning, security, waste management, and pest control under strict SLAs and KPI metrics.
Quality Assurance & Operational Audits
We conduct comprehensive reviews and routine assessments to safeguard property standards, mitigate operational risks, and maintain asset performance.
SOP Compliance Audits
Evaluating current operational, technical, and safety workflows against international best practices and regulatory requirements.
Vendor Quality Control
Rigorously monitoring and auditing external service providers to ensure accountability, cost efficiency, and service delivery standards.
Building Performance Tracking
Analyzing utility usage, maintenance trends, and life-safety systems to identify areas for operational optimization and cost reduction.
Consultancy & Project Set-Up
We partner with developers, investors, and property owners during the planning and pre-launch phases to establish a scalable operational foundation.
Pre-Opening Consultancy
Advising developers during design and construction phases on building system efficiency, operational flow, maintenance strategies, and realistic baseline operational budgets.
Operational Readiness & Framework Setup
Developing customized SOPs, emergency response plans, financial workflows, and management systems prior to site handover.
Talent Acquisition & Training
Recruiting, onboarding, and upskilling dedicated on-site personnel and property teams to ensure a successful property launch from day one.
Need a Customized Property Management SLA?
We tailor our service scope to match your building's exact gross floor area (GFA) and tenancy profile.